Our promise

Customer satisfaction

Our first goal is to vastly improve customer satisfaction. Prior to entering the UK gas market we conducted a series of studies that helped us to understand consumers’ needs and expectations.

Therefore, our promise to our customers is simple and honest:

Our promise is not just to make these pledges, but also to see them through.

We have a unique offer!

For the benefit of our customers, we will of course always be on the lookout for better value and smarter gas purchasing.

We will always listen to your needs, to any problems that may arise and equally importantly, to your recommendations. You can trust us to respond in a timely manner and we take the responsibility of putting things right for you.

The customer will always come first.