Moving Out Steps
If you are moving out of your current premise, you need to notify our customer care team in writing at least 2 days before moving out.
A . Moving Out Date and Final Read : On the day of moving out you must send us the final meter reading (you can use the form below).
B. Settlement Bill : We will issue the settlement bill for the consumption period as customer of daligas, using the start and end meter readings.
If the total amount of your settlement bill, including gas consumption, standing charges and VAT, is higher than the amount withdrawn from your bank account for the same period, you will be asked to pay the difference.
On the contrary, if the total amount of the settlement bill is less than the amount withdrawn from your bank account for the same period, daligas we will transfer the difference to your bank account.
C. Supplying your new premises : If you wish to remain a daligas customer moving into your new premise, you can submit a new on-line form or contact our customer care team.
Submit your meter reading and forwarding details
Where do I find the daligas gas account/customer Number?
The customer number is a unique number identifying you as a daligas customer.
Please refer to your recent daligas bills or the email or letter you were sent requesting a meter reading. You can also call our customer helpline on 0800 111 4568.
What is MPRN?
The Meter Point Reference Number (MPRN) is a unique number linked to your property.
Please refer to your current bills or the email or letter you were sent requesting a meter reading. If you still cannot find your MPRN, you
– make on on-line enquiry at https://www.findmysupplier.energy or
– call either our customer helpline on 0800 111 4568 or
– call the Meter Number Helpline on 0870 608 1524.